Sheraton Houston West Hotel

4.1 (121 reviews)

11191 Clay Road, Houston, TX, 77041, United States   •  Weather:    •   Local Time:     •  Phone: (281) 501-4200   •  Hotel Reservations: 800-238-5251

4.1

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We hope you enjoyed your stay and would love to hear your feedback. Please take a moment to review us at the Starwood Guest Reviews link below. Your review will appear in a few days on our website under Reviews. We look forward to welcoming you back to the Sheraton Houston West Hotel soon!

Guest Reviews

Hear from our guests about their stay from 121 verified guest reviews

Authentic Reviews

79%of our guests
recommend this hotel

Mackie1212

I had the pleasure of staying at this property and was very pleased. Keisha at the Front Desk was more than wonderful. She even did a follow up call upon my arrival to my room. Having been in the customer service industry for several years, it is very recognized when agents perform above and beyond. The check in process, follow up process, dining process, etc. was all very interactional as opposed to transactional and I was very happy with everything. It was my first time at this Starwood property and I was impressed with the execution of customer service. Thank you. We will be back.

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4.1 /5

  • Room Comfort

  • Hotel Staff

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  • Facilities

  • SPG Recognition

  • Food & Beverage


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